Refund policy

Returns

  • For purchases from wearabowl.com - we have a 30-day return policy starting from the date you receive your item(s). To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging. You’ll also need the receipt or proof of purchase.
  • Please note: wearabowl® is a cut and sew product, individually handmade. We have high quality control standards and inspections but if you happened to receive a product that does not meet your quality expectations please let us know right away so we can resolve it.
  • Before considering a return:
    • wearabowl® is most beneficial to children learning to use their pincer grasp to pick up small pieces of food one by one and feed themselves. This developmental milestone generally happens between 9 months and 2 years. If you think your child is a bit too young, we suggest trying it again when you feel they're ready. The benefits of wearabowl® will be ready when they are.
    • We recommend incorporating wearabowl® into your child's daily routines when they are bucked into their stroller (or car seat, if age appropriate), and offering it when they are comfortable and ready for a snack. The more consistently it's used the more your child understands what it's for, and what to expect. Every child is different—some may take to it immediately and others may have a small learning curve. 
  • To start a return, you can contact us at info@wearabowl.com with the reason for your request. If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to drop off your package.
  • Unfortunately, we cannot accept returns on gift cards.

You can always contact us for any questions at info@wearabowl.com. We genuinely appreciate all feedback as it informs us of how we can continuously improve.

Refunds

  • We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.
  • If we covered the shipping cost of the original order, a $10 restocking fee will be deducted from your refund.
  • Please remember it can take some time for your bank or credit card company to process and post the refund.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

~Thank you!